Privacy Policy

Last updated: January 2024

1. Introduction

Welcome to Nasaka RO Services ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information you voluntarily provide when you:

• Fill out our service booking form
• Contact us via phone, email, or WhatsApp
• Submit an application or inquiry
• Subscribe to our updates

This information may include: name, phone number, email address, and address for service delivery.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Schedule and deliver RO service appointments
• Send confirmation and reminder messages via WhatsApp or SMS
• Respond to your enquiries and provide customer support
• Send promotional communications (only with your consent)
• Improve and personalise our services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

5. WhatsApp Communication

When you submit our booking form, your information is formatted as a WhatsApp message and sent to our registered WhatsApp number (+91 99816 25414). By submitting the form, you consent to receiving responses and service updates via WhatsApp.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to enhance your experience. You can choose to set your browser to refuse cookies; however, some parts of the website may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the relevant data protection authority

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: 9981625414
• Email: as.digital2407@gmail.com
• Address: S-20 Sanjay Complex, Near Post Office, Old High CT Road, Jayendraganj Lashkar, Gwalior, Madhya Pradesh 474009